Re: I accidentally wiped windows - HP Support Community

Deeley-45 · ‎03-27-2021

I have accidentally wiped windows 10 from my laptop. I just get a screen that says “Boot device not found. Please install an operating system on your hard disk” “please visit www.hp.com/go/techcenter/startup”

there is no cd drive on this computer and it doesn’t work at all. It’s only 2 yr old if that . I can only use my phone to access the internet.

Prométhée · ‎03-27-2021

Hello

this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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I accidentally wiped windows

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