cancel
Showing results for 
Search instead for 
Did you mean: 
Deeley-45
New member
1 0 0 0
Message 1 of 2
97
Flag Post

I accidentally wiped windows

HP Recommended
HP laptop
Microsoft Windows 10 (32-bit)

I have accidentally wiped windows 10 from my laptop. I just get a screen that says “Boot device not found. Please install an operating system on your hard disk” “please visit www.hp.com/go/techcenter/startup”

there is no cd drive on this computer and it doesn’t work at all. It’s only 2 yr old if that . I can only use my phone to access the internet. 

1 REPLY 1
Prométhée
Level 16
Level 16
3,576 3,532 387 1,561
Message 2 of 2
Flag Post
HP Recommended

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support


Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation