I am having hardware issue as when I started my laptop an beeep loud voice started.

[14q-cs0009TU]

XH21243

HSN: 84713010

[edited]

[Echo_Lake]

@cs0009TU
Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:  
use the following steps:

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[14q-cs0009TU]

I have asked someone it's all about the battery which changes its place because of any heavy weight on it. Can I get any service agent for this as I have my product in warranty before one month.

[asmita6658]

@14q-cs0009TU

I'd suggest you Contact HP in your region regarding the service options for your computer, they should be able to help. 

Have a great day! 

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[14q-cs0009TU]

Can you plzzz help me out to provide the number of the HP store nearby Andheri Mumbai.

[Echo_Lake]

@cs0009TU
Thank you for posting back.

This sounds like hardware related issue with the computer, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.