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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I am not able to order Recovery Media CD/DVD/USB.
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03-09-2021 08:14 PM
I have tried to order the Recovery Media online. This is a refurbished warranty expired Notebook. I would like to have a way to restore the Notebook back to it's original refurbished state.
Solved! Go to Solution.
Accepted Solutions
03-10-2021 06:56 AM
Hi:
Your notebook should be supported by the HP cloud recovery tool which you can use to make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support
03-10-2021 06:56 AM
Hi:
Your notebook should be supported by the HP cloud recovery tool which you can use to make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support
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