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‎11-12-2022 10:05 AM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0400nd

I can't Come in F11 System Recovery.

Perhaps i have format the partition

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2022 10:44 AM

HP Recommended

Hi:

 

Your notebook is supported by the HP cloud recovery tool which you can use on another PC running W7 64 bit or newer to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will also need a 32 GB USB flash drive to create the recovery media with.

 

HP consumenten-pc's - Het hulpprogramma HP Cloud Recovery gebruiken in Windows 11 en 10 | HP® Klanto...

 

After you install the tool on the PC, you will need to enter your PC's product number in the tool's window.

 

Your PC's product number is:  16F42EA#ABH

View solution in original post

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3 REPLIES 3

‎11-12-2022 10:44 AM

HP Recommended

Hi:

 

Your notebook is supported by the HP cloud recovery tool which you can use on another PC running W7 64 bit or newer to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will also need a 32 GB USB flash drive to create the recovery media with.

 

HP consumenten-pc's - Het hulpprogramma HP Cloud Recovery gebruiken in Windows 11 en 10 | HP® Klanto...

 

After you install the tool on the PC, you will need to enter your PC's product number in the tool's window.

 

Your PC's product number is:  16F42EA#ABH

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‎11-13-2022 08:07 AM

HP Recommended

The problem is resolved. May I thank you very much for the solution.

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‎11-13-2022 09:10 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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