• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎06-23-2025 07:19 PM

HP Recommended

Sorry, 777, I haven't been well for a while. I just saw this. I thought I'd let you know I sort of like Webroot, and that 1 device price from Amazon is good. However, when I was troubleshooting other things on my computer, as I stated before, I, with the help of Copilot or Gemini (I forget which), couldn't uninstall Webroot no matter how long or hard we tried. Revo Uninstaller couldn't uninstall it. The two Webroot tools they have couldn't uninstall it, and I couldn't continue to troubleshoot with it on my system. I finally got hold of Webroot support. It took a bit longer than I expected, but a few messages back and forth, and a remote agent from Webroot removed all traces of it from my system, which I thought was knowledgeable, super fast, and kind. I am afraid to have it on my system again. At least while my crazy brain still thinks about the six weeks of hell Windows support put me through.

Thanks again for everything.

Barry

 

dadybear1234
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎06-23-2025 08:15 PM

HP Recommended

@POPSBARRY,

 

Thank you for your follow-up: I am glad that this issue has been resolved.

 

Wishing you well and best of health!

 

Kind Regards,

 

NonSequitur777


Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.