• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Microsoft Windows 11

I downloaded the recovery utility & IRST Driver, but Widows Setup does not find my drive.  I also tried the Win10 IRST Driver.  No luck with either.  How can I get the Windows installer to see my drive.  I do not want to save any data.  I want a fresh install.

1 REPLY 1
HP Recommended

Hi:

 

Try the driver I posted in the discussion at the link below...this person had the same problem and same model notebook as yours.

 

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.