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Locked

‎12-06-2018 10:36 PM

HP Recommended
Product: Hp loptop
Operating System: Microsoft Windows XP

Help me to recover my PIN number to open my hp loptop 

4 people had the same question
1 REPLY 1

‎12-08-2018 09:22 AM

HP Recommended

@PANDONG

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that you're wanting to recover the forgotten pin number of your Windows XP computer. 
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?
  • Did this happen after a recent window or software update?
  • Are you getting any error message while entering PIN number?
  • Could you please share the screenshot of the computer display?

Keep me posted for further assistance 😉

ECHO_LAKE
I am an HP Employee

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