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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: I forgot my bios password HP Folio 1040 G2

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05-15-2017 02:28 AM
Hello @phuongdss,
We are sorry as there is no master password or generator for EliteBooks or ProBooks.
HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
- Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
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Thank You,
GBL84
11-08-2017 11:43 AM
hi good evening
i have the same problem taht y hp folio 1040 g2 bios is locked , i need to open it to install a new windows
i called customer care and i gave them the invoice and every paper they want
they sent me smc.bin file
when i am installing it following the steps the laptop says ( SMC COMMAND FAILURE )
then i call them again , the wanna me change the motherboard
i went to some expert , he told me that he need a original full SMC dumb 16 mb size to dumb it inasted of exchanging the motherboard
how to get that file please ?