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1 REPLY 1
03-04-2025 11:41 AM
Hi @criezma69
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
Please try the below suggestions and let me know how it goes.
Restore BIOS default settings
Update the BIOS
Perform the hard drive symptom test in HP PC Hardware Diagnostics UEFI
Reinstall Windows on the hard drive
For detailed instructions on how to perform the above steps, please click on the link below:
https://support.hp.com/us-en/document/ish_3053911-2842957-16
If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day!
Take care, and have an amazing day!
Regards,
Hawks_Eye
I am an HP Employee.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
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