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‎11-03-2018 04:11 AM

HP Recommended
Product: HP 650 Notebook pc
Operating System: Microsoft Windows 8.1 (64-bit)

Problems with the PCi device and ralink rt3290 Bluetooth 01, Microsoft teredo tunneling adapter

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-03-2018 04:29 AM

HP Recommended

What problems? Exclamation point in the device manager?

View solution in original post

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15 REPLIES 15

‎11-03-2018 04:29 AM

HP Recommended

What problems? Exclamation point in the device manager?

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‎11-03-2018 04:36 AM

HP Recommended

It doesn't want to be updated and I don't know what to do

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‎11-03-2018 04:38 AM

HP Recommended

PCI device

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‎11-03-2018 04:55 AM

HP Recommended

Can you do a screenshot of the device manager? I assume you have tried to uninstall it in device manager, reboot and let the driver reload? 

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‎11-03-2018 05:23 AM

HP Recommended

Those 3 devices with exclamation markThose 3 devices with exclamation mark

 

 

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‎11-03-2018 05:29 AM - edited ‎11-03-2018 05:31 AM

HP Recommended

Let's get the device IDs for each of the problem devices. This is from Dell but tells how to do it. Right click on each device and select properties and get the hardware or device id numbers for each device and we will try to find drivers. You are running Windows 8.1 64 bit?

 

https://www.dell.com/support/article/us/en/04/sln121527/how-to-find-drivers-for-devices-using-a-hard...

 

HP driver page:

 

https://support.hp.com/us-en/drivers/selfservice/hp-650-notebook-pc/5225011

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‎11-03-2018 05:48 AM

HP Recommended

PCI\VEN_10EC&DEV_5229&SUBSYS_1858103C&REV_01

PCI\VEN_10EC&DEV_5229&SUBSYS_1858103C

PCI\VEN_10EC&DEV_5229&CC_FF0000

PCI\VEN_10EC&DEV_5229&CC_FF00

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‎11-03-2018 05:50 AM - edited ‎11-03-2018 05:52 AM

HP Recommended

That's the card reader device.

 

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59607.exe

 

That does not seem to explain all the problems, however. Looks like the wireless card may also be on the fritz. 

 

 

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‎11-03-2018 05:51 AM

HP Recommended

PCI\VEN_10EC&DEV_5229&SUBSYS_1858103C&REV_01

PCI\VEN_10EC&DEV_5229&SUBSYS_1858103C

PCI\VEN_10EC&DEV_5229&CC_FF0000

PCI\VEN_10EC&DEV_5229&CC_FF00

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