cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
52
Flag Post

I have no way of recovery bitlocker key

HP Recommended
HP Pavilion x2 detachable
Microsoft Windows 10 (32-bit)

I have no way of recovery my bitlocker key because the original email account was closed. I need to reset it so that I don't need the bitlocker key, how do I do that?

1 REPLY 1
Highlighted
Level 16
Level 16
26,045 25,977 2,382 5,653
Message 2 of 2
Flag Post
HP Recommended

@Mscallas50 

When a PC has BitLocker enabled, there is a function to export the key both to a printed page and to a file -- which can then be printed. 

 

IF you did not do that, there is no way NOW to recover that key -- because if there was, there would be no point in encrypting it in the first place.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation