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‎07-14-2025 09:25 PM

HP Recommended

I need assistance with doing a factory in my HP ENVY running in windows 11

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1 REPLY 1

‎07-14-2025 09:41 PM

HP Recommended

You can use the HP cloud recovery tool to create a bootable USB recovery drive to return the drive to its 'out of the box' condition.

 

Here is an info link for how to use the software:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

You can download the software from the Microsoft Store:

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

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