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HP Recommended
HP Notebook - 15-ac123tx

I need the product key to activate Windows, but unfortunately, I've forgotten it. Could you please help me retrieve it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That can't be.

 

No one can use the encrypted product key in the BIOS on another PC.

 

Download and install the free Showkey plus app from the Microsoft store.

 

ShowKeyPlus - Free download and install on Windows | Microsoft Store

 

It will show you the OEM Windows key that you can use to activate Windows and the version of Windows the key is good for.

 

The parts list for your notebook indicates it came with W10 Professional from HP.

 

HP PartSurfer

 

815245-601
MOTHERBOARD DSC R5M330 2GB i5-5200U PRO

 

What I recommend you do is to make a bootable USB installation flash drive with the media creation tool from the link below and reinstall the official version of Windows.

 

Download Windows 10

 

It should automatically detect the Windows 10 Pro product key, install and activate after you are connected to the internet.

View solution in original post

3 REPLIES 3
HP Recommended

The Windows product key is encrypted in your notebook's BIOS.

 

You don't need the product key to reinstall Windows.

HP Recommended

My Windows product key has been compromised or stolen and installed pirated windows. Could you please help me with retrieving or issuing a valid one.

 

HP Recommended

That can't be.

 

No one can use the encrypted product key in the BIOS on another PC.

 

Download and install the free Showkey plus app from the Microsoft store.

 

ShowKeyPlus - Free download and install on Windows | Microsoft Store

 

It will show you the OEM Windows key that you can use to activate Windows and the version of Windows the key is good for.

 

The parts list for your notebook indicates it came with W10 Professional from HP.

 

HP PartSurfer

 

815245-601
MOTHERBOARD DSC R5M330 2GB i5-5200U PRO

 

What I recommend you do is to make a bootable USB installation flash drive with the media creation tool from the link below and reinstall the official version of Windows.

 

Download Windows 10

 

It should automatically detect the Windows 10 Pro product key, install and activate after you are connected to the internet.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.