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Locked

‎07-18-2019 07:58 AM

HP Recommended
Product: HP ELITEBOOK 840 G3
Operating System: Microsoft Windows 10 (64-bit)

HI HP I NEED YOUR SUPPORT MY DAD HAD LOCK THE BIOS LAST YEAR BUT HE DONT REMEMBER THE PASSWORD NOW I WON TO SELL THE LAPTOP TO BUY I NEW ONE ...I CANT SELL IT WITH A LOCKED BIOS ...I NEED DE SMC.BIN FILE TO RESETE THE BIOS THANX 

1 REPLY 1

‎07-18-2019 08:05 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That is the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.