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‎06-05-2018 12:01 AM

HP Recommended
Product: HP 14-B031TU
Operating System: Microsoft Windows 10 (64-bit)

ACPI\HPQ0004\3&11583659&0

 

I need the driver for this unknown device. Tried the windows 10 driver database and came up with Zero results. Even windows 8.1 driver might work.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-05-2018 12:22 AM

HP Recommended

@nofacemonster

 

The following driver may help

 

    http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

or

 

    ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe 

 

or newer

 

    http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎06-05-2018 12:22 AM

HP Recommended

@nofacemonster

 

The following driver may help

 

    http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

or

 

    ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe 

 

or newer

 

    http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-05-2018 12:25 AM

HP Recommended

The 3D Driveguard driver worked. Thanks a million!

Was this reply helpful? Yes No
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