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‎07-14-2019 05:26 PM

HP Recommended
Product: ProBook 6460b
Operating System: Microsoft Windows 7 (64-bit) 
I wanted to download the iso image of the Windows from the official site, but after the key was inserted, this was- ''
It looks like you entered a product key for the software pre-installed by the device manufacturer. Contact your device manufacturer for information about software recovery options.
''
 
 
 
 
 
 
2 people had the same question
2 REPLIES 2

‎07-14-2019 09:53 PM

HP Recommended

Try the ISO downloader here:

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎07-15-2019 12:06 AM

HP Recommended

Microsoft doesn't offer Windows 7 ISO downloads for OEM preinstalled operating system product keys.

You may refer to the instruction to follow on how to use HP Recovery Partition.

 

You can also borrow the exact same edition of Windows 7 Retail DVD and use your Product Key on the COA sticker to reinstall the operating system.

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