• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-13-2021 01:12 PM

HP Recommended
Product: HP ENVY - 17-s143cl
Operating System: Microsoft Windows 10 (64-bit)

My laptop did not come with the Windows sticker like they did in the past that had the Windows Serial #, I want to reinstall Windows 10 and need the serial.

Where do I find my serial?

2 REPLIES 2

‎03-13-2021 01:19 PM

HP Recommended

@AlfredoGuzmanLB 

 

The key is embedded in BIOS of your machine you don't need they key to re-install Windows 10. Please use the following instruction to create installation media and use it to re-inatall Windows 10:

 

          https://www.microsoft.com/en-us/software-download/windows10

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-13-2021 01:21 PM

HP Recommended

I have created a thumb drive to reinstall, so when I reinstall it wont ask me for it?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.