I need to uninstall HP Jumpstart.

[minutemanlock2]

While trying to uninstall HP Jumpstart, I get error message 0x80073cfa.

[Raj_05]

Hi @minutemanlock2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 0x80073cfa typically occurs when attempting to uninstall apps that are provisioned with the operating system, such as HP Jumpstart. Here’s how you can resolve this issue.

Use PowerShell to Remove HP Jumpstart

Open PowerShell as Administrator:

• Press Windows + X and select Windows PowerShell (Admin).

Run the Command to Remove HP Jumpstart:

• In the PowerShell window, type the following command and press Enter:

Get-AppxPackage *HPJumpStart* | Remove-AppxPackage

• This command will forcefully uninstall HP Jumpstart.

Use the Settings App

Open Settings:

• Press Windows + I to open the Settings app.

Navigate to Apps:

• Go to Apps > Apps & features.

Locate HP Jumpstart:

• Scroll down and find HP Jumpstart in the list of installed apps.

Uninstall:

• Click on HP Jumpstart and select Uninstall. Confirm any prompts that appear.

Reset the Microsoft Store

If the error persists, you may need to reset the Microsoft Store, which manages apps installed from the store.

Reset the Store:

• Press Windows + R to open the Run dialog.
• Type wsreset.exe and press Enter.

Reattempt Uninstall:

• After the store resets, try uninstalling HP Jumpstart again.

Manually Remove HP Jumpstart Files

As a last resort, you can manually delete the files associated with HP Jumpstart.

Boot into Safe Mode:

• Go to Settings > Update & Security > Recovery.
• Under Advanced startup, click Restart now.
• After restarting, select Troubleshoot > Advanced options > Startup Settings > Restart.
• Press 4 or F4 to boot into Safe Mode.

[Raj_05]

Navigate to the Installation Directory:

• Open File Explorer and navigate to C:\Program Files\HP\HP JumpStart Apps or wherever the program is installed.

Delete the Folder:

• Delete the HP Jumpstart folder and any associated files.

Clean the Registry:

• Use a registry cleaner like CCleaner to remove any leftover registry entries.

Restart:

• Restart your computer and check if the issue is resolved.

These methods should help you uninstall HP Jumpstart without encountering error 0x80073cfa.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support