I need wifi drivers

[Ukiah]

I am setting up a new laptop for my sister.
She bought a Laptop 15-fc0069ns / AR2G5EA, with a Ryzen 5 7520U.

The laptop came with FreeDOS, and I want to install Windows 11 on it.

The issue is that as soon as I start the installation, it needs to connect to Wi-Fi, but no Wi-Fi networks appear on the screen. Only the large Wi-Fi logo and a button to install network drivers are shown (i haven´t got any drivers).

I went to the HP support page, but for this particular laptop, when I try to access the drivers page, the website gives an error (it says the page could not be found).

I tried to contact support, but it asks for a serial number and a product number. I enter the SN, but it does not recognize the product number AR2G5EA.

So, I can't download drivers, nor can I request drivers.

Any ideas on how to get the Wi-Fi driver for this laptop?

Thx 

[Paul_Tikkanen · Accepted solution]

The notebook has a Realtek Wi-Fi 6 adapter.

This is the latest driver that HP has for that model Wi-Fi adapter:

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155074.exe 

[AlexLoSk]

The problem is that an .exe file cannot be installed from the Windows11 installation screen. It must be a folder with the file driver inside. 
Is there any place where we can download it?

[AlexLoSk]

I found a workaround to continue with the installation process: 
Follow this instructions. hope this helps:
https://answers.microsoft.com/en-us/windows/forum/all/windows-11-install-does-not-recognize-realtek-...

[Paul_Tikkanen]

I guess I didn't understand your question.

I thought you were getting that during the installation process, not after W11 was installed and you were stuck at having to connect to a network to continue installing Windows.

Yes, you set up a local account.

This is the link I give everyone that has that issue:

How to bypass internet connection to install Windows 11 - Pureinfotech

[Ukiah]

Hi.

You understood the message perfectly.

The issue occurred during the initial steps of the first installation process., even before creating user accounts.

I was finally able to resolve it by downloading and extracting the drivers onto a USB. Thank you.

[Ukiah]

It´s is possible to download and extract the drivers from the .exe file onto a USB drive, AlexLoSk