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- HP Community
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- Notebook Operating System and Recovery
- I need window 7 recovery disk for an HP ENVY 15 model 15-304...

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04-27-2019 12:58 PM
My HP ENVY 15 freezes while booting windows. I have run every hardware diagnostic, no errors found. The Startup Repair gets an error and exits. All the system restore pionts fail. There are no Sytem Images available to recover.
At this point, I just want to get it back to the factory a reset condition. I never created the windows 7 recovery disk.
How can I get a windows 7 recovery disk for this system.
04-27-2019 02:08 PM - edited 04-27-2019 02:09 PM
Hi:
HP no longer sells recovery media for that model series.
You can still buy a set of recovery disks for your PC from this vendor at the link below...
If you can still read all 25 characters of the W7 Home Premium product key on the PC's case, I have posted the link to the W7 Home Premium English 64 bit ISO file at the link below which you can use to reinstall Windows 7.
The link will only be good for 24 hours from the time I posted it.
I have also zipped up and attached below, the Microsoft utility that you can use to transfer the ISO file to a DVD or USB flash drive so that it is bootable.
Then you can install the drivers and available software from your notebook's support page.
https://support.hp.com/us-en/drivers/selfservice/HP-ENVY-15-Notebook-PC-series/5186791/model/5218395