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- Re: I reset my laptop and now when i an starting it says ple...

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1 REPLY 1
04-22-2024 02:53 PM
I continue to be amazed by all the people that appear to think that a factory reset is a Miracle Cure to anything that ails a PC when, if there is ANY hardware issue (which is usually WHY they do this) the reset is guaranteed to fail and trash the PC as a result -- which appears to be what happened to yours.
So, what was the issue you were trying to solve with the reset?
How old is the laptop?
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