I simply want to find a download page to get drivers

[harrison776]

I have an HP 17.3 inch laptop PC PID  7G773UA. Bitlocker has bricked my system so I need to format and reinstall. I'm looking for drivers to do this and so far all I have been able to manage is find bots and videos... Is there anybody that can point me to a page that actually has the driver to download??? If so please email me at [edited]

Thank you in advance 

[Paul_Tikkanen]

Your notebook is supported by the HP cloud recovery tool.

I recommend that you use the HP cloud recovery tool to reinstall Windows.

That recovery image should include the Intel storage controller driver you need for Windows to find the drive.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

Since you have to use the software on another PC as yours is not working, you will need to enter your PC's product number in the tool's search window in order to proceed.

Your PC's product number is 7G773UA#ABA

If there is some reason why you want to clean install Windows, I have zipped up and attached the Intel RST drivers that are needed for Windows to find the drive.

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

For future reference, your notebook's driver page can be found at the link below:

HP 17.3 inch Laptop PC 17-c3000 Software and Driver Downloads | HP® Support

The support page does not include the Intel RST driver you need in order for Windows to find the drive, or there would have been a Storage drivers section.

[harrison776]

Paul

Followed your instructionsextracted the F6 zip to aflash drive and the recovery app can't see a network driver.

Still stuck...

Harrison

[Paul_Tikkanen]

Then I recommend you use the HP cloud recovery tool because those are the Intel storage controller drivers needed for Windows to find the drive on all Intel 11th, 12th and 13th gen core processors and I wouldn't know why they didn't work.