I want to know about processor.

[Rishvant]

I have hp notebook 15 d017tu and when i search for drivers for my pc then i saw there are only 64-bit version of drivers are available but my pc is 32-bit,x64 based so i want to know from where i install drivers or can i upgrade my pc to 64-bit version?

[Paul_Tikkanen]

Hi:

The product specs for your notebook indicate that it came with FreeDOS.

https://support.hp.com/us-en/document/c04050082

That means you can install any supported 64 bit operating system you have a product key for.

What 32 bit operating system do you have on there now?  W7?  W8? W10?

You can use the 64 bit drivers from the support page for all the devices your PC has except the audio and graphics, because those drivers contain the 32 bit driver files too.

If you let me know what operating system you are running, I will post the links to where you can find the 32 bit drivers.

[Rishvant]

I have window10  with 32-bit,can i upgrade to 64-bit os.

[Paul_Tikkanen]

Did you upgrade to W10 from an older version of Windows, or did you buy Windows 10 and have a product key?

[Rishvant]

i had upgraded window 10 from window 8.1

[Paul_Tikkanen]

OK...

Pretty easy to go to W10 64 bit, but you will need to do a clean install, which means you will have to reinstall all of your programs and files.

Make the 64 bit installation media using the media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

During the installation, when you are asked to enter a product key, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

[Rishvant]

But i want to tell you that when i saw system information by running msinfo32 in run then there show x86 based processor but when i saw about pc in setting it shows x64 based processor so will this create any problem in installing 64-bit version of windows?

[Paul_Tikkanen]

No problem, because your notebook's  i3-3110M processor is a 64 bit processor that can run 64 bit operating systems.

https://ark.intel.com/content/www/us/en/ark/products/65700/intel-core-i3-3110m-processor-3m-cache-2-...

Instruction Set   64-bit

[Rishvant]

Can you please give me the right instructions to clean install the window 10 in it?

[Paul_Tikkanen]

Hi:

After you create the 64 bit installation media using the media creation tool, there are plenty of online instructions and videos to show you how to do that, such as this one.

https://www.howtogeek.com/224342/how-to-clean-install-windows-10/