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‎12-19-2019 06:30 AM

HP Recommended
Product: Elite x2 1012 G2
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I just bought a used hp and am confused about one thing. Under system information, it is listed as a Fujitsu. The Fujitsu DeskUpdate program asks if I want to update the BIOS and driver.
 
I checked the product id and it is correct, a hp elite x2 1012 with warranty time left.

Where does information about manufacturers come from? Which component could possibly have been changed by previous owner?

Grateful for any answer!
3 REPLIES 3

‎12-19-2019 08:26 AM

HP Recommended

Hello, you have any information about your PC's precedent life?? Where have you buy this PC?? 

When you power on your computer, do you have HP or Fujitsu logo? If you have HP logo, you have an HP motherboard (maybe original motherboard), but if you have Fujitsu logo you don't have original motherboard.. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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‎12-19-2019 09:02 AM - edited ‎12-19-2019 09:06 AM

HP Recommended

Hi, thank you for your answer!

 

The HP logo is shown at startup (HP sure start).

The product-ID says HP aswell, only the system info that says Fujitsu.

Also there's no hp software installed, only Fujitsu. It really doesn't make any sense to me, isn't the manufactorer info based on the motherboard?

 

It's an used computer, I haven't been able to get in contact with the previous owner yet.

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‎12-19-2019 05:01 PM

HP Recommended

If you are taping F2 when you start your computer, are you been in a HP BIOS?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
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