Install Win10 to HP - doesn't see HDD.

[Diffur]

Hello!

Laptop with FreeDOS. I made Win-installer, starting to install it, but the system doesn't see HDD/SDD and I don't have a driver.

Also touchpad doesn't work.

What I have to do?

Thanks!

[Diffur]

And photo of screen.

[Paul_Tikkanen]

Hi:

You need to install the storage controller drivers for the Intel 11th gen core processors.  W10 doesn't have them.

I have zipped up and attached the drivers you need below.

Download and unzip the file to it folder.

Copy the folder to a USB flash drive and plug it into your PC.

At the window your screen shot is showing, click on the Load driver option on the bottom of that window.

Browse to the driver folder on the flash drive.   If you check the box, it will only install the compatible driver.

Now W10 should see the SSD, and you should be able to install it then.

[Diffur]

Hi Paul!

Thank you, but it is doesn't work. When I try to install it, the system shows me an error.

"Can not install the driver..."

[Paul_Tikkanen · Accepted solution]

You're very welcome.

Sorry that didn't work.

Is the 1st driver that is highlighted in blue the one that installs when you check the box at the bottom of your screenshot?

You can try the other one too I suppose.

I know that the driver file is the right one because I have given it to several forum members that had the same issue.

Solved: Re: Impossibile installare windows 10 - HP Support Community - 8072410

Solved: Re: Installation Windows 10 - HP Support Community - 8071608

Solved: Re: Problems with installation Windows 10 - HP Support Community - 8069620

[Diffur]

Paul, unfortunately, both files give an error. They are also both visible if I check the box.

[Paul_Tikkanen]

I am stumped.

Try the drivers that I zipped up and attached in the second link I posted above (the Intel VMD and non-Intel VMD ones).

[Diffur]

Paul! It's worked!! Thank you so much!

I don't know why, but I did everything from official instruction (also thank you for the third link and re-link to instruction)!

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Thank you so much!

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.