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HP Recommended
Ноутбук HP ENVY 13-ba1000
Microsoft Windows 10 (64-bit)

Dear all

 

I need a help with installation Windows 10 on Ноутбук HP ENVY 13-ba1000.

The problem is - when I start setup my Windows at the screen of Choice media device where I want setup OS not detected internal drive NVMe KBG40ZNV256G KIOXIA (the window is empty). I try to download a driver sp111776 and 110049 after extraction files and chosen from the folder unfortunately situation not changed. 

 

Please, help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

if your notebook has an Intel 11th gen core processor, use the driver files that I zipped up and attached below and see if they help Windows find your SSD...

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

if your notebook has an Intel 11th gen core processor, use the driver files that I zipped up and attached below and see if they help Windows find your SSD...

 

HP Recommended

Hi Paul,

 

Thank you for answer

I try to use driver from yours zip but unfortunately that ssd stay unavailable. OMG, it`s unreal situation. If You has any ideas, I`ll be glad for help.  

HP Recommended

You're very welcome.

 

That is unreal, because that driver should have worked on any HP notebook with an Intel 11th gen core processor.

 

The only other suggestion I can offer, would be to try both of these and see if one of them does the trick.

 

 

HP Recommended

Paul, a lot of thanks for your attention to my problem. F6 zip (from first massage) is working.

 

Best regards,

Artem

HP Recommended

Anytime, Artem.

 

Glad to have been of assistance.

 

Paul

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