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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Installing a new operating system into my disk drive.

Create an account on the HP Community to personalize your profile and ask a question
11-08-2022 05:52 PM
All the sudden my Hp laptop just turned off and took me to a Boot Devise not found screen.
It tells me to please install an operating system on my hard disk.
Hard Disk (3F0)
Also gives me an option for a system diagnostic by pressing (F2)
Does anyone know how to help me. Do i need to buy a new hard disk or just a new OS? someone please help me i cant do anything on my computer now... thanks
-LukeofLeagues
11-08-2022 06:59 PM
Hi:
Run the hard drive diagnostics test (F2) and see what it reports.
If your notebook came with W10 from HP, you would not have to buy a new operating system whether or not the hard drive has failed.
If the drive passes, try reinstalling W10 for free by making a bootable USB recovery drive with the cloud recovery tool.
Here is an info link for how to use the utility. You can use it on another PC running W7 64 bit or newer since your PC is not working.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
11-08-2022 07:07 PM
Wow thanks a bunch Paul_Tikkanen! im sure its very simple to you and also seems self explanatory now that you say it. but i can hardly run the system diagnostics the laptop is so overheated it wont do it lol. but i will try my best with the usb drive to reboot. thank you so much this was very helpful and im sure it will work