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AlwaysLearning2
Level 2
17 7 0 4
Message 1 of 3
25,366
Flag Post

Solved!

Intel (R) ME Password. What is it? How do I find it.

HP Recommended
HP PRO x2 612
Microsoft Windows 10 (64-bit)

Following good advice on recovery I am able to access the MAIN MENU by pressing F6.

However  before I can proceed I need to login and for that I need a Password. This is a secondhand notebook and I do not know if the previous owner set a password of if there  is a generic password I can use to override it.

I need to access the General Settings to use the HP recovery usb kindly provided by HP.

Any further help would be appreciated.

thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Sidharth-A
Level 4
Level 4
72 43 8 12
Message 2 of 3
Flag Post
HP Recommended

hi , 

 

I see that it Intel management engine password 

 

Kindly have a look at the document below from page number 6 :

 

http://h10032.www1.hp.com/ctg/Manual/c03975296

 

 

If you are referring BIOS password . You have to contact HP customer support to reset the BIOS password and access again

 

 

 

I am an HP Employee

Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!

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2 REPLIES 2
Sidharth-A
Level 4
Level 4
72 43 8 12
Message 2 of 3
Flag Post
HP Recommended

hi , 

 

I see that it Intel management engine password 

 

Kindly have a look at the document below from page number 6 :

 

http://h10032.www1.hp.com/ctg/Manual/c03975296

 

 

If you are referring BIOS password . You have to contact HP customer support to reset the BIOS password and access again

 

 

 

I am an HP Employee

Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
AlwaysLearning2
Author
Level 2
17 7 0 4
Message 3 of 3
Flag Post
HP Recommended

Thanks, I got a bit confused. All sorted

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