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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Intel (R) ME Password. What is it? How do I find it.

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10-01-2016 08:53 PM
Following good advice on recovery I am able to access the MAIN MENU by pressing F6.
However before I can proceed I need to login and for that I need a Password. This is a secondhand notebook and I do not know if the previous owner set a password of if there is a generic password I can use to override it.
I need to access the General Settings to use the HP recovery usb kindly provided by HP.
Any further help would be appreciated.
thank you
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Accepted Solutions
10-02-2016 03:40 AM - edited 10-02-2016 03:50 AM
hi ,
I see that it Intel management engine password
Kindly have a look at the document below from page number 6 :
http://h10032.www1.hp.com/ctg/Manual/c03975296
If you are referring BIOS password . You have to contact HP customer support to reset the BIOS password and access again
I am an HP Employee
Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!
10-02-2016 03:40 AM - edited 10-02-2016 03:50 AM
hi ,
I see that it Intel management engine password
Kindly have a look at the document below from page number 6 :
http://h10032.www1.hp.com/ctg/Manual/c03975296
If you are referring BIOS password . You have to contact HP customer support to reset the BIOS password and access again
I am an HP Employee
Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!