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- Notebook Operating System and Recovery
- Re: Internet connection driver?

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08-12-2022 09:45 PM
Had to do a clean reboot. Got the windows 7 uploaded but now need to get the driver to use the internet.
Solved! Go to Solution.
Accepted Solutions
08-13-2022 06:20 AM
You need this Wi-Fi driver:
Intel Wireless Drivers for Microsoft Windows 7
https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57976.exe
Here's the link to the driver page for your notebook:
08-12-2022 10:06 PM - edited 08-12-2022 10:15 PM
Hi:
There are dozens of different model internet connection devices.
They all use different drivers.
It would help considerably if you would post the full model number or product number of your notebook.
Find product and serial numbers for HP PCs, printers, and accessories | HP® Customer Support
Also, go to the device manager.
If the Wi-Fi adapter needs a driver, there will be a device labeled as a Network Controller.
Post the hardware ID for the Network Controller device, so I can figure out what driver it needs.
Use this guide for how to find the hardware ID for a device.
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
08-13-2022 01:02 AM
HP Intel core i7 windows 7 home premium 64 bit
Model # dv7 -6c90us
Product number A6X00UA#ABA
It showed four.
Network hardware IDs
PCI\VEN_8086&DEV_008B&SUBSYS_54158086&REV_34
PCI\VEN_8086&DEV_008B&SUBSYS_54158086
PCI\VEN_8086&DEV_008B&CC_028000
PCI\VEN_8086&DEV_008B&CC_0280
08-13-2022 06:20 AM
You need this Wi-Fi driver:
Intel Wireless Drivers for Microsoft Windows 7
https://ftp.hp.com/pub/softpaq/sp57501-58000/sp57976.exe
Here's the link to the driver page for your notebook:
08-13-2022 08:34 PM
You're very welcome.
You need this driver for the ethernet controller:
Realtek Local Area Network (LAN) Driver
08-13-2022 10:05 PM
When I installed the windows 7 OS I didn't see windows defender? Is that separate? I tried to find it on the Microsoft site and it took me to the Microsoft store to download it but when I clicked on the download button it didn't do anything. Would you have download for that and if so is it something I would want to wait to install until I have all my drivers installed? I have four more drivers to install as far as I can tell.
08-14-2022 06:56 AM
Hi:
You need this driver for the PCI device:
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55104.exe
Yes, Microsoft Security Essentials is a separate download that you can get at the link below.
Download Microsoft Security Essentials from Official Microsoft Download Center
08-14-2022 10:18 AM
I appreciate all your help! I have a few more if you are able to help with? Also I have two "Unknown Device" that don't give any info so I am not sure what those could be for.
PCI Simple Communications Controller
PCI\VEN_8086&DEV_1C3A&SUBSYS_1659103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_1659103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780
SM BUS Controller
PCI\VEN_8086&DEV_1C22&SUBSYS_1659103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_1659103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05
Universal Serial BUS (USB) Controller
PCI\VEN_1033&DEV_0194&SUBSYS_1658103C&REV_04
PCI\VEN_1033&DEV_0194&SUBSYS_1658103C
PCI\VEN_1033&DEV_0194&CC_0C0330
PCI\VEN_1033&DEV_0194&CC_0C03