• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

Is F.54 Rev.A the most recent BIOS for my HP 17.3" Pavilion 17-g121wm Laptop PC or is there a more recent one please?

15 REPLIES 15
HP Recommended

F.54 was the latest BIOS update HP release for the 17-g1xx model series.

HP Recommended

Thank you Paul_Tikkanen.

HP Recommended

You're very welcome. 

HP Recommended

Would you care to render an opinion as to why my laptop will not load Windows 10? I tried letting my laptop fix itself but all it keeps doing is displaying "Preparing Automatic Repair" on the screen. That keeps coming and going for hour after hour with nothing changing.

A friend suggested the boot file may be corrupted and to boot into safe mode or into the system BIOS but I don't see an option for booting into safe mode and, if BIOS is up to date, how would booting through BIOS get me up and running again?

HP Recommended

Unfortunately, I would have no idea regarding what is happening to your PC.

 

However, if all you want to do is to reinstall W10, I would do it this way:

 

Using another PC, make a bootable USB W10 installation flash drive with the Microsoft media creation tool from the link below:

 

Download Windows 10

 

Boot from the USB installation media.

 

To do that, have the USB flash drive plugged into your notebook's USB port.

 

Turn on or restart the PC.

 

Immediately tap the ESC key to get the menu of options.

 

Select the F9 boot options menu and from that, select the (U)EFI USB flash drive and press the Enter key.

 

The PC should boot from the USB flash drive and begin to load the Windows setup files.

 

Then you can follow the onscreen instructions to install W10.

 

Here's a video which should be of help if you need it.

 

Windows 10 Clean Install Guide | The ENTIRE process | How to Install Windows 10

HP Recommended

Thank you again Paul_Tikkanen for a very comprehensive and helpful reply. I'll try this. Is there any way to grab any files I didn't have backed up before reinstalling Windows 10?

HP Recommended

You're very welcome.

 

Yes, there is.

 

When you get to the part of the installation that asks, 'Where do you want to install Windows,' do not delete any partitions.

 

Let Windows install over the existing Windows partition and it will create a Windows.old folder.

 

After W10 installs, you can explore the Windows.old folder, find your old user profile and copy and paste the folders in your old user profile to your new user profile and it will overwrite the empty folders with the files you had before the drive crashed.

 

I also recommend you copy your user profile folders to a portable hard drive for safekeeping in the future.

 

Once you are sure you have everything you wanted to save, you can run the Windows disk cleanup utility>click on the cleanup system files button on the lower left side of the window when the program opens and check all of the boxes to delete files including the Windows.old folder.

 

Then you should be all set.

 

If you need any drivers, please let me know.

 

Drivers can be found at the link below.  You would not need any Intel drivers from the page:

 

HP Pavilion 17-g100 Notebook PC series Software and Driver Downloads | HP® Support

HP Recommended

You're a hero Paul. God Bless You!

HP Recommended

Anytime. 

 

God Bless you too, and I hope you are able to get your PC back up and running again. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.