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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Issue after upgrading firmware

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03-31-2021 03:21 PM
Hi, I have an issue after upgrading to latest version of firmware (F130000).
In Device Manager I saw that error, I restarted the notebook but the issue was not solved. Any idea to fix this error?
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This device cannot start. (Code 10)
The request is not supported.
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Firmware is pending update on next system reboot.
Pending Firmware Version: F170000
Firmware failed to update during the last attempt.
Last Attempt Version: F170000
Last Attempt Date: 3/31/2021 11:48:01 PM
Last Attempt Status: 0xC00000BB
Laptop: HP Notebook 15s-fq1000nq
04-04-2021 12:56 AM
Welcome to HP Community
I have gone through your Post and would like to help
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee