So, i purchased a new HP ENVY 15 2020 about a few months ago, and it was perfectly fine, no issues, but then I decide to update it to Windows 10 2004 after Windows Update gives me a prompt that my laptop is 'ready' for the new update.
So, I update it to Windows 10 2004. and immediately started experiencing issues. The first issue that appeared was that I wasn't able to put the laptop to sleep. Upon selecting the option for the laptop to sleep from the Windows start menu, the laptop instead proceeds to FORCE SHUTDOWN, then turn back on. The reason I assumed it 'force' shutdown is because when the computer turns back on, Google Chrome displays the 'Restore tabs?' message when you open it after putting the computer to 'sleep', meaning that the computer must've been forcibly shutdown, then restarted.
The other, most serious issue, is that, even when idle, the computer stays at 70°C+ and, being metal, is physically hot to the touch with the fans blowing at full blast, AT IDLE.
And how I know this is definitely an issue with this laptop's support for Windows 2004? I reverted back to Windows 10 1909 and all issues immediately resolved themselves. Can HP PLEASE issue a fix for this??? I expected better for such a premium laptop, HP.
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