Kernel- Power EventID 41 Alarm

[jclark_09]

Recently I have had several sudden power downs. I have had my Laptop for about 7 years with flawless operation. Several years ago I had this type of occurrence, but they seemed to die down. Recently I have had a slew of them, and not too sure what is going on. Basically everything is working, and then the Laptop just shuts down immediately as if the power were disconnected. The Windows alarm record says "Kernel-Power Event ID41. Can I troubleshoot this in a simple way? Thanks.

[MKazi]

@jclark_09

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP Envy 4 series laptop. I read that after several sudden shutdowns, there is an error "Kernel-Power Event ID41" in the event viewer. Also, the laptop just shuts down immediately as if the power were disconnected. Not worry, I'll do my best to help you. 

I did some research and came across this Microsoft article which can help in fixing this issue. I recommend you to try the suggested steps and let me know how it goes. Cheers! 

[jclark_09]

MK:

Thanks for the article reference. I will check it out! I have done a RAM check so far, and will go through some other tests. I will let you how how it works out. Thanks again!

J.Clark

[MKazi]

@jclark_09

The pleasure is all mine. 

You've been fabulous to work with considering your superb technical skills, remarkable patience and great attitude. Kudos to you for that.

Feel free to let me know. Take care! 🙂

[jclark_09 · Accepted solution]

MK:
Thanks for getting back to me. I checked the bugcheck code and it was $0. So I assume that there was a clean power  break. I reset the power saver option to HP reommended/"never" all options. I will monitor for overheating as well.

Best Regards

J.Clark

  System

    - Provider

      [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

      EventID 41       Version 2       Level 1       Task 63       Opcode 0       Keywords 0x8000000000000002     - TimeCreated

      [ SystemTime] 2017-08-30T18:29:19.707212600Z

      EventRecordID 589409       Correlation     - Execution

      [ ProcessID] 4       [ ThreadID] 8

      Channel System       Computer hp_laptop     - Security

      [ UserID] S-1-5-18

- EventData

    BugcheckCode 0     BugcheckParameter1 0x0     BugcheckParameter2 0x0     BugcheckParameter3 0x0     BugcheckParameter4 0x0     SleepInProgress false     PowerButtonTimestamp 0

[MKazi]

@jclark_09

You're welcome. 🙂

Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that.

Sure, feel free to keep me posted. Cheers!