Key board malfunction on HP Notebook - 15-ac101tu

[debdas12312]

My HP Notebook - 15-ac101tu suddenty started malfunction. When I open my note book and want to type password I saw it is automatically taking " ppppppppppppppppppppppppppppppppppp" like this. After that when I press " P" it is stop. After some time I saw up and down key stared functioning for minimizing and maximizing web pages. When I press other keys the apps which started with that letter it appears automatically.

[Dudefoxlive]

Almost sounds like your keyboard is malfuncting.  I would try replacing the keyboard to see if the problem goes away. The part number for your keyboard is 824518-DB1

[debdas12312]

Is it hardware or software related problem?

[Dudefoxlive]

This would sound more like a Hardware related problem considering that you are saying that your keyboard is pressing keys randomly.  I would also try opening the on screen keyboard to see if some of the weird things stop.

[debdas12312]

I talked with HP tecnical support assitant. They told me it is software issues. "P" is ok. They adviced me to fomat the laptop. What should do?

[Dudefoxlive · Accepted solution]

Have you tried resetting your laptop to factory to see if the problem has gone away?  I would try that just to see.  Please back up your data before doing this as a factory reset will delete everything in the process.  If the problem stays then your keyboard is most likely the problem and will need replacing.

[debdas12312]

I will try today.