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Message 1 of 2
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Keyboard problems

HP Recommended
Example: Pavilion 15 notebook PC

Hi, I've just purchased a refurbished pavilion 15 notebook. Several keys, including y, u, I, o and p don't function. Also the cursor moves sporadically and the system seems slow in general...any ideas?

Many thanks!

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Message 2 of 2
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HP Recommended

@Heartybartflast 

At the very least, you're looking at replacing the keyboard and that will cost you dearly -- likely  more than you paid for it.

 

Seriously -- if you purchased this from a reputable site, send it back and demand a full refund!

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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