LAPTOP RUNNIN' SLOW AFTER BEING UNPLUGGED!

[pete178]

Recently bought this laptop.Whenever i plug out the charger , laptop lags for aroung 30 sec and then runs normal tried increasing the min limit of cpu in power options.Checked the battery health too , seems fine.Kindly help! 

[ub6424]

Hello @pete178 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we dive deeper ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Storage controllers>

--->>> Send screenshot

(3) Please report your results

[pete178]

heres the result..

 

[ub6424]

Hello @pete178 

Thanks for reporting.

(1) Download and install

HP Support Assistant (Microsoft Apps Store)

or

HP Support Assistant 9.19.52.0

(2) Start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

(3) Please report your results

[ub6424]

Hello @pete178 

We continue ...

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform Extensive Tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[pete178]

  

[pete178]

Here' s the battery test........

 

[ub6424]

Hello @pete178 

The previous tests should show that your notebook is technically okay.

(1) Please change Windows Power settings to Best performance

Possibly <Best power efficiency> or the default <Balanced> is set, which noticeably reduces the notebook performance in battery mode.

Read:

How to change power modes for performance or battery on Windows 11

See section <How to adjust power modes on Windows 11>

(2) Restart Windows

(3) Please report your results

[pete178]

 

 Hi @Ub6424 my cpu's clock speed reduces to 0.37ghz for 30 seconds and runs normal after that , tried best performance setting , nothing happened.

[ub6424]

Hello @pete178 

(1) Enable Ultimate Performance Plan in Windows 11

(2) Restart Windows

(3) Run benchmark on battery only !

The 10 Best Free Benchmark Programs for Windows

(4) Please report your results