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‎06-09-2026 09:37 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi,

I would kindly appreciate if I could get some help fixing my Windows 11 Intel Celeron.

 

For some reason, I was changing my screen resolution to a higher resolution, but it seems that I missed click one that was unsupported meaning it had an asterisk beside it. Now after I missed click on the wrong one which was 99* hertz, my screen went black, for about 2-3 days now I have left it, but it won't show anything. When you switch to one that is unsupported like that isnt as much over the limit as in like 85 it normally shows black for 5 seconds and come back, but however for the 99* it stayed black. I have tried resetting my driver many times using command prompt and many more as in like trying to reset and get in safe mode back but it wont let me.

 

It would be an honor if you could reach out and help me solve this problem.

Sincerely,

Bryan Stamp

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