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rglaves
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Message 1 of 2
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Laptop Died and now will not turn on

Hi I recently purchased a zbook for a new business venture and it died today at 2 weeks old! I'm based in the UK and purchased the care package with the machine to have support and now find that there is nobody to speak to at the weekend.

 

hp zbook 17 G6 

Died during boot up and now will not turn on at all and is showing no signs of life. No lights are lit at all to indicate that the power cable is connected.

 

urgently need a replacement next week due to business commitments. Please can you anyone help!?

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HP Recommended

Laptop Died and now will not turn on

@rglaves 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.  For these issues, you will need to contact HP Customer Support directly.

 

Contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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