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Timothy4813 Student
Student
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Laptop Hinges Broke Off (Both Sides)

HP Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

I took a lot of care on my laptop and then I've got broken hinges on both sides. I feel like plastic computers made it weaker. I do use this laptop a lot of times which means I open and close the lid all the time. I know my warranty expired but I didn't do anything bad to this laptop. It just appears to be the hinges broke so easily. I wonder if there's a way to get a replacement with all my stuff kept inside. I do bring this computer to school and my college is about to begin by next week. Please help me if you can. I'm begging you.

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Laptop Hinges Broke Off (Both Sides)

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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