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HP Recommended
17-bs077ng
Linux

Hello,

 

It looks like I have successfully bricked a laptop.

 

I had some speed related issues on this laptop which were caused by fully occupied CPU cores while just doing basic stuff like a video playback.

I thought this might be a heat problem in a complete fan-less celeron system which might be cured by an BIOS update.

I updated the BIOS by using a nearly fresh Windows 10 install (I mainly use Linux on it) and using the HP software manager for that.

After a successfull flash process and a Windows rebooed the laptop and it won't start anymore.

 

A blinking caps lock (3 short 5 long) indicates a system board or CPU failure on a system wich worked fine before.

 

I went trough a lot of manuals ... so far I have:

 

- created an USB BIOS recovery stick

- tried the windows+b and windows+v key startups

- opened the laptop and removed the battery, CMOS battery, WLAN card and RAM for a while and try it again.

- replaced the CMOS battery for a new one.

 

The laptop instantly starts caps lock blinking if you put a power cable in, without waiting for a power button.

After pressing the power button for 10 seconds it will turn off until the button is released and it will instantly go back into cpas lock blinking.

 

Any more suggestions what I can try, before looking for a new mainboard/laptop?

 

 

1 REPLY 1
HP Recommended

Hello @r1nce 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) Follow --->>> BIOS Recovery Reinstall with USB

Use another Windows 10/11 computer to create <USB flash drive>

HP Notebook System BIOS Update

F.24 Rev.A20.0 MBDec 18, 2020Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

  

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.