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HP Recommended

Hi Leeroy,

 

sorry to hear about your problem.

 

To recover my bios I used the HP 4 in 1 key and created a usb recovery drive. There was no need to manually create the HP\BIOSUPDATE folder, as it was already there.

 

Thus I would recommend you to create a recovery drive using their utility instead of creating folders in the drive.

 

I am not too familiar with the dependencies needed to trigger the recovery to update the bios.

 

I spent time doing trying different things and finally got the recovery to trigger by copying the bin and .s12 files from BIOS folder. I didn't touch any other folders.

 

Hope this helps. Good luck.

 

Sumitc96

 

HP Recommended

Thanks Sumitc96,

 

I would like to try using the 4-in-1 again. The problem I faced was my USB drives were either too small or too large. The small ran out of space and my large failed the format because it was too large.  What gB size is your USB drive?

HP Recommended

I used a 16GB drive.

HP Recommended

Holy moly!!!  That did the trick!  It worked!!

 

16 GB USB drive made all the difference. 

It allowed me to fully create the BIOS recovery USB key completely from the [edit]

Used System Board ID "849E" from Ninja-Joe directions for the BIOSCopy.exe, but came up with 2 options for HP 14 Laptop PC 14-c (selected both).

 

I haven't had the system attempt to update again. The update log shows it was installed but never got the computer restart it needed.  I disabled the firmware in the Device Manager. Wonder if it would be better to leave it in place disabled as a placeholder rather than uninstall it.

 

Anyhow, thank you and everyone for you help!!!

hp-update.PNG

 

 

 

HP Recommended

Hey, I have an HP model 17t-byOOO /PID: 5GM04AV running Windows 10 and after updating the BIOS last night, I also have a black screen, only the little side power light is on, etc. Windows + B/V keys produced no response. I'm unable to create a USB key --when I try to tell the .exe where to download, it just tries to load on my very non-HP work desktop. I have a nice blank large USB. If anyone can help me get the recovery files that I can load on the USB I will be most grateful.

HP Recommended

You have to download the exe to a computer then run it to create the usb recovery.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Many Many THX !!

I had automatic updates only enabled to tell me that there were updates available through HP support assistant.I would then choose what to update. Yet, the bios ?v39.0.0.0 updated anyway. No idea if windows 10 (not 10s) would do the updating for HP bios automatically.  Maybe W10 updating was the issue for auto updating of the BIOS. I followed the directions. Had a 32GB USB drive in FAT32. Lots of files already on it as this was my HP14 recovery windows USB after I installed an SSD drive (got cable off Ebay).

I tried the Win+B and Win+V plus Power button tricks. Yes Win B and pwr cycled once, then bricked again.

Spent 40 min on HP chat as I could not get the bad new nor the maybe good older version of bios to unpack via the exe on my Dell Win 7 laptop. Arranged for free 15 business fixing of the computer under original warranty. Chat person also tried to sell 2 and 3 yr extended warranties. Then found the post about 4 in 1 tool (2.4GB download) and additional space for the 6 files as noted earlier.

Still had problems with Win+B plus pwr to finally get USB to provide proper bios. 

Yes, wasted MN-5am on this. LOL.  Did the device mgr steps to rollback driver to 15.34.0.0 of 2 11 2019 from 15.40.0.0 of 6 3 2019 (system firmware properties).

Any clue as to where I went wrong on the bios updating automatically so I / we can prevent this from happening again?

Again many thx to the posters and OP 🙂

From NOLA with love....

HP Recommended

Thank you, this also solved the same problem for me and appreciate the general advice on BIOS updates 👍

HP Recommended

please can you help I have the same issue with hp 15-da0032wm , it prompted for a bios update and ever since the update it does not come on, LED indicators shows the system is "ON", (fan is spinning and you can feel the HDD working) just a blank (black) screen.

bios version f.04 > f.19 

i have done the Bios usb recovery, and its still the same "LED indicators shows the system is "ON", (fan is spinning and you can feel the HDD working) just a blank (black) screen"...

please i will be grateful if you can be of help... the laptop is not even up to a week that i bought before it started this..

HP Recommended

did you try 16GB flash drive and name it HP_TOOLS and also 6-1 solution posted on the same thread (LeeerooyJenkins )

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