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Locked

‎03-06-2020 01:57 PM

HP Recommended
Product: pavillon g7 1084nr
Operating System: Microsoft Windows 7 (64-bit)

laptop will not boot. need recovery cd or download source for recovery

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-09-2020 02:00 PM

HP Recommended

@dfb8085 Greetings from the HP Community! I suggest you go through this article to identify the cause of the issue and/or attempt to resolve it: click here

If you don't have an HP Recovery media, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-09-2020 02:00 PM

HP Recommended

@dfb8085 Greetings from the HP Community! I suggest you go through this article to identify the cause of the issue and/or attempt to resolve it: click here

If you don't have an HP Recovery media, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
Was this reply helpful? Yes No
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