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HP Recommended
HP Notebook M9V07PJ#ACJ

My laptop get stuck on startup on a blank black screen and on pressing any f keys it shows ex-f2... Startup check etc and get stuck on it

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

View solution in original post

3 REPLIES 3
HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

HP Recommended

IMG_20191215_191202.jpg

The problem still remains the same after following your steps when  I pressed Esc it shows this and remains here 

 

The problem was not so initially, initially the bios was opening, after  " Preparing Automatic Repair "  written on the screen this problem occured.

This is the Preparing Automatic repair load screen that appeared on the startup after which the bios is not openingThis is the Preparing Automatic repair load screen that appeared on the startup after which the bios is not opening

HP Recommended

Hi

So now the hardware has passed test, you can try and do a 

Repair/Recovery/Rebuild/Re-Install


Hopefully one of these documents will cover (and solve) your BIOS problem...

https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833


AND/OR

 

https://www.microsoft.com/en-us/software-download/windows10

 

W8 Repair.pngRecovery Reinstall.png

 

ESC and F9

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