• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-28-2020 04:48 AM

HP Recommended
Product: Product name: HP Pavilion Power Laptop 15-cb0xx Product number: 1VJ11EA#ABU

So I just found out that my charger (the one I got when I bought the laptop) it's 65 watts.

Then I checked on the back of the computer and it said 150 watts. 

 

So I am thinking that maybe it's the chargers fault. But I am not sure how much wattage should my new charger that I am going to buy should be.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2020 10:43 AM - edited ‎11-28-2020 10:47 AM

HP Recommended

150 Watts

 

HP Smart AC adapter, 150 W (4.5 mm, PFC, SMART, slim)                                 917649-850

 

 

Change the power option setting to Performance instead of balanced.

 

That will bump the processor performance, but it will have an effect on how long the battery can  be used when mobile.


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-28-2020 10:43 AM - edited ‎11-28-2020 10:47 AM

HP Recommended

150 Watts

 

HP Smart AC adapter, 150 W (4.5 mm, PFC, SMART, slim)                                 917649-850

 

 

Change the power option setting to Performance instead of balanced.

 

That will bump the processor performance, but it will have an effect on how long the battery can  be used when mobile.


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.