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- Re: Laptop not turning on after BIOS Update

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01-22-2019 09:55 AM
Hello,
My Laptop: HP 15-bs180tx
OS: Windows 10
Today, there was a BIOS update so i updated through hp support assistance. While the BIOS was updating all of a sudden it went to black screen, I thought it was restarting but it didnt. Now its not turning on at all. Screen remains black.
Please help i have lot of work. Please help me fix this 🙏🙏🙏🙏
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Accepted Solutions
01-22-2019 01:47 PM - edited 01-22-2019 01:48 PM
Hello @nkrishna829
Welcome back to the HP Support Community.
- Follow all the options/steps for the BIOS recovery mentioned here in the official article >> https://support.hp.com/us-en/document/c02693833
Please, let me know how it goes
For future reference, please avoid updating the BIOS unless you experience some issues with it.
General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong.
Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible.
> > > Additional opinion on this matter >> https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
01-22-2019 01:47 PM - edited 01-22-2019 01:48 PM
Hello @nkrishna829
Welcome back to the HP Support Community.
- Follow all the options/steps for the BIOS recovery mentioned here in the official article >> https://support.hp.com/us-en/document/c02693833
Please, let me know how it goes
For future reference, please avoid updating the BIOS unless you experience some issues with it.
General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong.
Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible.
> > > Additional opinion on this matter >> https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/
*** HP employee *** I express personal opinion only *** Joined the Community in 2013