Laptop restarts every time I shut it down

[Micha123]

I have an HP laptop. It was working fine until a week ago. Then it suddenly kept restarting every time I shut it down. I performed all the diagnostics procedures, searched everywhere on the Internet - to no avail. And then by sheer luck I came across this topic on this forum:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Computer-restarts-when-I-use-th...

It was Romio455's answer which saved me - the advice was as follows:

1. Open the Windows Searchbar

2. Search for "core isolation"

3. Deactivate the memory integrity

4. Restart the PC as recommended.

This worked wonders for me. I am surprised that this solution is not mentioned anywhere since Romio455 posted the solution in 2022. Many thanks to Romio455!

[Raj_05 · Accepted solution]

Hi @Micha123,

Welcome to HP Support Community.

Thank you for your response, 

Is there anything else that I can help you with today?
 

Take care and have a good day.

Alden4

HP Support 

[Jakob_Neufeld]

I'm glad you found a solution that worked for you! It’s great to see the community coming together to help solve these issues. For those who might still be struggling with similar problems, Romio455's advice can indeed be a lifesaver. Here's a quick recap for anyone who missed it:

1. Open the Windows Searchbar.
2. Search for "core isolation."
3. Deactivate the memory integrity.
4. Restart the PC as recommended.

This simple yet effective solution helped me resolve the same issue on my HP laptop. Huge thanks to Romio455 for sharing this fix! If anyone else has tried this or found other solutions, please share your experiences here.