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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Laptop says visit www.hp.com\go\techcenter\startup

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01-21-2014 08:06 PM
Sounds like the hard drive may have failed. If you are still in warranty HP will send a replacement. If not a retail hard drive can be used. Just be sure to get one of at least as large a capacity as the original to use HP Recovery Discs to reinstall Windows. For instance if you have a 320gb hdd you could use a 500gb but not a 250gb hdd.
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02-08-2014 11:50 PM
You don't mention which OS you are running,so I will give link for Windows 7.
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