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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Laptop says visit www.hp.com\go\techcenter\startup

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03-17-2014 02:56 PM
Can you please help me^
03-19-2014 01:12 AM
@CherylG wrote:Sounds like the hard drive may have failed. If you are still in warranty HP will send a replacement. If not a retail hard drive can be used. Just be sure to get one of at least as large a capacity as the original to use HP Recovery Discs to reinstall Windows. For instance if you have a 320gb hdd you could use a 500gb but not a 250gb hdd.
Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
If you need more help please post back with full Model number and Product number as listed on the Service Tag attached to bottom of laptop.(may be under battery)
@CherylG wrote:Sounds like the hard drive may have failed. If you are still in warranty HP will send a replacement. If not a retail hard drive can be used. Just be sure to get one of at least as large a capacity as the original to use HP Recovery Discs to reinstall Windows. For instance if you have a 320gb hdd you could use a 500gb but not a 250gb hdd.
Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
If you need more help please post back with full Model number and Product number as listed on the Service Tag attached to bottom of laptop.(may be under battery)
@CherylG wrote:Sounds like the hard drive may have failed. If you are still in warranty HP will send a replacement. If not a retail hard drive can be used. Just be sure to get one of at least as large a capacity as the original to use HP Recovery Discs to reinstall Windows. For instance if you have a 320gb hdd you could use a 500gb but not a 250gb hdd.
Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
If you need more help please post back with full Model number and Product number as listed on the Service Tag attached to bottom of laptop.(may be under battery)
@CherylG wrote:Sounds like the hard drive may have failed. If you are still in warranty HP will send a replacement. If not a retail hard drive can be used. Just be sure to get one of at least as large a capacity as the original to use HP Recovery Discs to reinstall Windows. For instance if you have a 320gb hdd you could use a 500gb but not a 250gb hdd.
Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
If you need more help please post back with full Model number and Product number as listed on the Service Tag attached to bottom of laptop.(may be under battery)
03-23-2014 05:37 AM
please install an operating system on your hard disk .
hard disk (3f0).
f2 system daignostics
for more information ,please visit :www.hp.com/go/techcenter/startup
03-23-2014 06:44 AM
then it showed no boot device found please install an on your hard disk.
please give m a easy solution..