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‎03-01-2023 09:22 AM

HP Recommended
Product: HP ZBook Firefly 14 inch G8 Mobile Workstation PC (1A2F2AV)

Hi, I have a user whose HP ZBook Firefly 14 inch G8 Mobile Workstation PC (1A2F2AV) is stuck at HP Wolf Security screen. It is blocking the Windows OS from loading. Tried to power drain, and boot up the laptop in safe mode but the laptop does not recognize this activity and once again goes back to the HP Wolf Security screen. I believe its caught in a loop. Any help or advise will be appreciated.

Category:
6 people had the same question
1 REPLY 1

‎03-01-2023 09:28 AM

HP Recommended

Per the User agreement we all signed when joining the HP Global Community Forum, we are not permitted to provide any solutions or even have discussions about product security related issues.

 

With that in mind, you will have to contact HP directly for a resolution on the security issue. 

https://support.hp.com/in-en/contact


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